Resume
University of Wisconsin Madison: School of Journalism and Mass Communications, Communication Arts
Madison, WI (September 2022 - Anticipated JBA May 2026)
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Digital Studies Certificate
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Caribou Coffee | Minneapolis, MN
Manager on duty (August 2023-May 2025)
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Oversaw food and beverage preparation to ensure quality, consistency, and compliance with health and safety standards, enhancing overall guest satisfaction
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Delivered exemplary customer service with creative problem-solving and an empathetic approach
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Delegated tasks and managed other employees
Campus Event Services Office | Madison, WI
Intern (August 2023 - Current)
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Process and schedule event requests across campus through EMS
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Monitor front desk operations and customer service
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Responsible for communications through phone and email
Digital Studies Certificate Program | Madison, WI
Social Media Intern (August 2024 - Current)
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Design posts for social media consistent with branding
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Create video content for social media
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Create and execute communication goals and strategies for the program
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Feature Article for Madison Commons | Madison, WI
(September 2024-December 2024)
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Interviewed directors of “The Mousetrap”, a house show venue in Madison
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Interviewed musicians and audience members
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Wrote an article about the venue featured in Madison Commons
Content creation for local non-profit: Solace Friends | Madison, WI
Content Creator (October 2024-December 2024)
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Helped organize marketing campaign consistent with the organization’s objective
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Created content and produced video for the brand’s website and social media outreach
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Microsoft Excel, MRI Simmons
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Infegy ATLAS, EMS, Rhino, Adobe Photoshop, InDesign, Premiere Pro, and Audition